T.U.K. Shoes Reviews

I returned two pairs of shoes in perfect condition and they expectedly charged me $10 for shipping but also unexpectedly took another $10 off each pair of shoes so I ended up paying a total of $40 to return the two pairs! What a ripoff! The shoes were in perfect condition! I bought them from the TUK website which says it will deduct "up to $10" if tape or labels are applied to the shoebox, which I did not do; we used the original cardboard shipping box to send them back. I'm so angry and upset about this and will never buy shoes there again.

TUK has, at this point, totally ghosted me without providing a working gift code to replace the shoes I'd returned. I'll echo the other reviewers here who felt ripped off by the shipping charges associated with the return process and add that much as I've tried to be patient and cooperative, their CS team clearly sucks so I'm done with them. Back to Doc Martens.